Magelo Help

[Samanna]

Okay, so... I transferred servers, but I want to keep the same profile number (which I've had for a long time).

Anyone know how to get magelo to realize that my toon has been transferred? It worked fine last time, and with server merges.

Thanks.

[Huurgh]

If you use the gold edition, it should be np, Magelo should recognize it on your next update.

[Brohg]

The autoupdater will think the Samanna on her new server is a new character unless he goes to My Characters - Samanna - Edit Character - Identity Card and manually changes the server to whatever first.

[Samanna]

[Younghardfist]

[Samanna]

Well, I gave up, and now I have essentially a one-point-four-million magelo number, versus my old zero-point-four-million number.

/shrug

[WaringMcMarrin]

I had to do the same

[Samanna]

OMG, we're only 110 off!

[Geosgaenos]

Sorry that your old character IDs are no longer accessible.

The impending server merge of The Combine and Druzzil Ro is still an issue for the folks at Magelo - not sure what solutions the Magelo team is going to have for this one yet.

Speaking of that, the X-mas Premium offer from Magelo is still up and will last until 15th Jan 2009 - you might find it worth grabbing a re-sub for the 3 extra months.

[Khauruk]

Samanna doesn't even play anymore (unless something's changed recently). Grats on best bump in a while though

[Funi]

Whoa, my ID and password no longer work at magelo. And the forgotten password thing doesn't work either. I've been erased

[Funi]

[WaringMcMarrin]

try emailing them and explaining the situation to them.

[Funi]

I have, thanks, I used the "contact us" button at he bottom of their page. I just read a response only a few minutes ago. They asked me to verify a few things and seemed surprisingly helpful. I was mostly worried since I don't have a pay account I might get brushed off but that wasn't the case at all.

Thanks again.