SOE: 'Our Games Will Not Be Up Today'

[fendaann]

SOE: 'Our Games Will Not Be Up This Weekend'

http://everquest.allakhazam.com/story.html?story=26297


Sony Online Entertainment just posted the following on Facebook:

"We wanted to let you know that our games will not be up this weekend. We are working around the clock to get our services back up and running soon. Thank you for your continued patience and support."

For more details on the hacker attack that has kept SOE down since May 2 and compromised the personal information of players, check out SOE's brief FAQ and all of our previous coverage.

During the downtime you are welcome to join us in ZAM's IRC chat. Feldon of EQ2Wire also has set up a ZAM IRC java applet that you can use.

[Axeion]

Thanks for the info . Now off to my guild to relay the wonderful news..bleh an sigh i say.Well least i have time now to play some of the games i got from gog.com yesterday.

[fendaann]

UPDATE, May 9, 3:55 p.m. EDT: According to Facebook, "SOE services will remain offline today. We continue to work diligently to bring things back as quickly as possible and appreciate your continued patience."

[Huurgh]

Sounds like a month of double XP...

[Shillingworth]

[fendaann]

UPDATE, May 10, 3:33 p.m. EDT: According to Facebook, "We thank everyone for their continued patience as work continues on SOE services. They will not be up today, May 10th, but we are working as quickly as possible to resolve this."

[fendaann]

UPDATE, May 11, 6:48 p.m. EDT: According to Facebook, "All SOE games and sites are still offline as of May 11th and will not return today. Thank you again for your continued patience and support as we diligently work on these issues. More information on SOE's "Make Good" plan to come!"

Additional May 11th updates:

EverQuest: Players with an active house will be credited one month of upkeep costs and the inactive period will be extended from 90 to 150 days.

EverQuest II: All houses requiring rent will have one month added free to help offset any costs incurred during this outage.

Free Realms: The Free Realms birthday event and the New Member Bonus Bonanza will be extended to give everyone a chance to participate in them. Don’t worry about your farms; they’ll be taken care of too!

Star Wars Galaxies: All Galactic Civil War point decay has been suspended and inactive citizen removal time temporarily increased by 14 days. Item and vendor expiration timers have also been increased by 14 days.

Vanguard: One day for each day lost will be added to every player's Upkeep Bank to help offset any costs incurred during this outage.

[Saintsaens]

[fendaann]

UPDATE, May 12, 7:51 p.m. EDT: According to Facebook,

Today, SOE released more information about our services and the “make good” program here: http://www.soe.com/securityupdate/recentupdates.vm

We also wanted to let you know that we just announced our complimentary Debix “AllClear ID PLUS” identity theft protection program in the United States. For more details, click here: http://www.soe.com/securityupdate/debix.vm


SOE has made arrangements with Debix, Inc., one of the industry's most reputable identity protection firms, to offer AllClear ID PLUS at no cost to Station Account holders for 12 months from the time an account holder registers for the program.

Details, including how to sign up for the program, will be emailed to Station Account holders in the United States soon, and you will have until June 28, 2011 to sign-up and redeem your code. Additionally, Station Account holders will be required to reset their password prior to signing up for this program as an added security measure.

[Saintsaens]

Station boards are now up. I think we've got a live one here...

[Saintsaens]

EQ is up.